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CRM optimization best practices

CRM optimization best practices

The effectiveness of your business’s day-to-day operations is the best indicator of whether your customer relationship management (CRM) software is performing to expectations. CRM is revolutionizing the way businesses interact with customers, but are you integrating CRM into your business in the best possible way? Learn how you can transform your business with the following […]

Beginner’s guide to virtualization

Beginner’s guide to virtualization

The benefits of virtualization are so significant that deciding whether to jump on board is a no-brainer. It offers centralized IT management, faster hardware resources, improved business continuity, and reduced overhead costs. But in order to experience these benefits, there are a few best practices you need to consider. Conduct an assessment Evaluating your IT […]

How to make the most of your CRM

How to make the most of your CRM

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of […]

Prevent ransomware with HIPAA compliance

Prevent ransomware with HIPAA compliance

Hospitals and healthcare organizations are usually the first victims of malware attacks. WannaCry ransomware — malicious software that encrypts files until the victim decides to pay the Bitcoin ransom — took advantage of this when it hit several healthcare institutions last month. With more malware expected to target the healthcare industry this year, following HIPAA […]